So, we’re sitting on the beach here in Playa and this girl walks up to me and says, “You’re Tim!” 

Clearly, this caught me off guard. We’re in Mexico and someone out here recognized me? I was a little cautious at first, not sure how she knew who I was. So, I...

Have you ever got on the scale and thought damn I need to get back to the gym? Have you ever looked in the mirror and wondered what you need to do to change your diet? I’ve been thinking about this. When do you know which lever to pull? Is this a diet problem or an exercise problem? Which...

The dichotomy of being happy today and yet wanting to do better is something that has fascinated me for years. You read articles or hear teachers say the key to happiness is not getting what you want, but wanting what you have. This is called being content. You are content when you are satisfied...

A 2019 study by Top Interview found that 70% of employers prioritize assertiveness as the top quality they look for in prospective employees.  In turn, 94% of employees say they feel more effective when they are confident in communicating at work.  But with only 49% of...

Susie was called into her supervisors office.  She knew what the conversation would be and dreaded going in there, but also wanted to get it over with.  Her supervisor said, “Susie, your productivity is not where it needs to be.” 

Susie had seen her...

Everyone dreaded Morbidity & Mortality Conference when I was a medical student and resident.  Usually it consisted of someone presenting a case in which, they the doctors, or the system screwed up.

It was a LONG hour for the person presenting as they were taken to task over their...

One of the most difficult things to learn about running a business is how to understand financial statements.  Balance Sheets, Profit and Loss Statements, and Cash Flow Statements are terms you may have heard, but do you really understand what the statements teach you and how you can manage...

Once when my kids were younger,  I dislocated my shoulder playing hide and seek. Now before you start laughing (I know – too late) let me explain…

We were playing a serious game of hide-and-seek-in-the-dark. I was trying to pull myself up to a shelf where I could lay down and...

In the book Good to Great by Jim Collins, he talks about the concept of the “flywheel.” In that chapter, he speaks about how great companies start by pushing a heavy flywheel. Companies start by struggling to push this flywheel, or the core idea of their business. Then, as...

I had a very painful conversation with a member of my team today.  There was an issue, requiring my intervention, that was obviously a miscommunication.  I have dealt with hundreds of these over the last 25 years while leading team members across many of my businesses. 

Being proactive is not just thinking positively. It’s not something we can preach and just not follow through. In my urgent care business, our motto is: You’re either all in, or you’re in the way.

That means we want every single person to own what they do and to be the best at...